At Tom’s Foreign Auto Parts we take pride in making sure your item gets to you in one piece and on time. We use a variety of different carriers to deliver the best service we can in all of the regions we ship to. We understand that no auto part is the same and that customer needs can change from time to time. Check below for a complete outline of all our shipping policies and if at any time you have a question please feel free to contact us. Please Take Note: check the shipping tab of the item you’re looking at for shipping details specific to the part you’re buying.
FedEx and USPS - Continental United States Small Package
Small package accounts for 90% of what we sell. This goes for any part that fit in a box or envelope and gets shipped with FedEx or USPS with in the continental US.
Each part we sell is packaged with care for shipment
Most of our items ship with FedEx Ground Service
Packages can ship to a House or Business
Due to size restrictions on some parts we ask for a physical Address instead of PO Boxes Tracking numbers are emailed when your part ships
FedEx shipments include a return label. This is not for a core. The return label is just in case you need to ship an item back. Please call us before sending anything back. Check out our Return Policy for more info.
FedEx and USPS – HI, AK, PR and Canada
Select items are available for shipment to HI, AK, PR and Canada. Please check the shipping tab of the part you’re looking at to see if it can be shipped to your location.
Freight is slightly more complicated than your average small package shipment. Don’t worry though we take care of everything for you when you buy an engine, transmission, door, hood, etc. from us. Items shipping freight get packaged on a pallet and delivered with a tractor trailer.
The absolute most important thing for us when we ship freight is to have a valid phone number for us to contact you to finalize arrangements. The freight company will also contact you to schedule a delivery.
Freight can be shipped to a Commercial or Residential Address. We prefer shipping to a business that can unload a freight truck. We cannot ship to apartment buildings.
In some areas shipping to a Residential home is not available.
All Freight shipments must be inspected upon delivery. The Delivery driver will have paper work for you to sign, DO NOT sign if there is any damage to the item as a result of shipping. If you sign, we will not be able to process a damage claim for the item. Signing the freight paper work means you assume liability for any shipping damage.
Freight shipping is only available to the 48 contiguous US States. We do not ship freight to HI, AK, PR, or to any other countries outside of the US.
Local pickup is available in Waterbury CT. Pickup hours are M-F 8am - 4pm. Please contact us before coming to pick up any item. If your item is still on the vehicle it will need to be paid in full. Once paid, we'll pull the item from the car and call you when it's ready for pickup. All pickups must be made with a Pickup Truck. No SUV's, Vans, or Cars will be loaded.