Frequently Asked Questions
Q: How do I find a part?
We have a few methods to get you to what your looking for. You can simply type a keyword in the search box at the top of the site, or you can use the Year, Make, and Model look up to drill it down to only parts that fit your specific model car.
Q: How do I know this part will fit?
In the description of the Part, you'll see a section that says Fitment. The fitment information will show the years and models the part will fit. Be sure to carefully read the options of the car. For example; CAMRY 97 - 97 Elec Cont Unit (ECU), (by glove box), 4 cyl, Calif, AT This part will fit a 1997 4 Cylinder Automatic Camry with California Emissions. We understand this gets confusing which is why we're always here to help get you what you need. See our Contact page to ask us questions or use the Part Request form to request a part.
Q: What do all these abbreviations mean in the fitment section?
M.T. - Manual transmission vehicle
A.T. - Automatic transmission Vehicle
SOHC - Single over head cam
DOHC - Dual over head cam
Cyl. - Cylinder
Eng - Engine
W/ - With
W/O - With Out
VIN - Vehicle identification number
Thru - Up to
EXC - Except
US - US produced vehicle
Cal or Calif - A vehicle with California emissions
Fed - A vehicle with federal emissions
Canada mkt - Produced for sale in Canada
Amp - Amperage
Q: How do I buy a part?
Locate the part you need, verify that it’s the correct part with the fitment info and add it to your basket. When you’re ready to check out, hit the shopping cart link at the top of the page and then click on Check Out.
Q: What payment methods do you accept?
We accept Paypal, Visa, Mastercard, American Express and Discover. We also accept cash in person. We do not accept any COD’s, wire transfers, personal checks or money orders.
Q: When will my item be shipped?
Most items are on the shelf and ready to be shipped right away however some items are still on the vehicle. In this case it may take a few extra business days for your part to be pulled from the vehicle. If you’re buying a freight item, please allow an extra business day for the item to be packaged.
Q: How will my item be shipped?
All small items leave here with FedEx ground. Each item will be inspected and packaged carefully. If your item is an oversized freight item (engine, transmission, door, etc.) it will be packaged on a pallet and shipped with a freight company. Please see our shipping page for more details on shipping.
Q: Can I pickup my item?
Yes pick up is an option. You must call ahead and speak to someone before coming to pickup an item. If your part is still on the vehicle it may need to be pulled. Our pickup hours are 8am – 4pm Monday – Friday.
Q: I need a part that I can’t find on your website, what should I do?
Contact us! We get new stock in everyday. We also have a huge network of partners that we can use to locate you a part. We’ll do everything we can to find you the part you’re looking for. See our Contact Page for ways to get in touch with us or try our Part Request page to submit a parts request.
Q: I see you have the same part listed on eBay, should I buy it on eBay?
We always prefer the sales to be done through our website. As a seller, our own .com site is much less over head then eBay. If you as a buyer are more comfortable buying the part on eBay vs our site then you should buy on eBay. You can also call us to complete your purchase over the phone.